The Expert Problem
Modern society often confuses expertise with infallibility. The two are very different things.
institutions
The Incentive Problem
People tend to move toward rewards and away from consequences. Understanding incentives often explains behavior better than understanding intentions.
Why Every Organization Eventually Protects Itself
Most organizations begin with a purpose. As they grow, protecting the organization itself often becomes just as important—and sometimes more important—than the original mission.
The Scandal Template
Deny → Deflect → Delay → “Move On” → Rewrite History Here’s a truth that will save you years of confusion: Most scandals aren’t handled case-by-case. They’re handled template-by-template. Different names. Different headlines. Same routine. Once you see it, you can’t unsee it — because you start noticing the choreography. The timing. The familiar phrases. … Read more